FAQ

Frequently Asked Questions (FAQs)

General Questions

What products does BIS Labels specialize in? We specialize in industrial-grade Thermal Transfer Ribbons (Wax, Resin, Wax-Resin) and a wide variety of labels (Thermal, Integrated, RFID, and Laser Sheets) designed for high-performance printing.
Do you offer custom label sizes? Yes! We can manufacture labels and ribbons to your specific width and length requirements. Please contact our sales team for custom production inquiries.

Technical & Compatibility

How do I choose the right ribbon for my application? Selection depends on your label material:
- Wax: Best for standard paper labels.
- Wax-Resin: Ideal for semi-gloss or synthetic labels.
- Resin: Required for high-durability and chemical-resistant applications.
Are your products compatible with Zebra or Honeywell printers? Absolutely. Our products are 100% compatible with all major industrial printer brands, including Zebra, Honeywell, Datamax, and Brother.

Orders & Shipping

What is the lead time for orders? Stock items are typically processed within 24-48 hours. Custom orders generally take 7-14 business days.
Do you offer bulk discounts? Yes, we provide tiered pricing for wholesale and bulk orders. The larger the quantity, the lower the per-unit cost.

Title: Why Choose BIS Labels?

Premium Industrial Quality: Our ribbons and labels are engineered to withstand harsh environments, extreme temperatures, and chemical exposure.
Expert Printer Compatibility: We ensure every product is matched to your specific hardware, protecting your printheads from premature wear.
B2B Optimized Logistics: We understand that downtime is costly. Our 24-48 hour processing for stock items ensures your production line never stops.
Technical Expertise: We aren't just suppliers; we are barcode specialists. We provide professional guidance on material selection for any application.

Title: Mission & Vision

Our Mission: To empower businesses with high-performance thermal transfer solutions that enhance operational efficiency. We are committed to delivering precision-engineered products and expert support that reduce downtime and printing costs.
Our Vision: To be the most trusted North American partner in industrial barcode and labeling systems, setting the gold standard for reliability, innovation, and B2B logistics.

Title: Bulk & Wholesale Orders

Tiered Pricing: Take advantage of aggressive discounts on case and pallet quantities for ribbons and labels.
Custom Stocking Programs: We can manage backup inventory for your recurring needs to prevent "Stock-Out" situations.
LTL & Freight Coordination: For large-scale orders, we optimize palletized shipping to reduce your landed costs.
Dedicated Support: Our wholesale team provides technical consultations to ensure your high-volume orders meet exact industrial specifications.